Can't submit exercise

posted to: Model a Husky Puppy

Hey! I guess you changed the way we submit our exercises. I can't submit my exercise anymore. In the past, we uploaded a link to the model. Now we need to enter our username. There's a problem: the application from tells me "Nothing found. Add models to your Sketchfab Account and make sure they are published. Need an account? Sign up at Sketchfab.com". I put the model on public, I tried writing my username all lowercase, I still get the same message.


PS: Some feedback on the new submission form: in my opinion, the old one was better. With that one I could keep my models on private. I want to put on public only my personal work, not my exercises as well. Is there any other way I can keep my exercise submissions private and still submit them here?

  • Jonathan Lampel replied

    Hi Liviu, thanks for the feedback! What's your Sketchfab username? I'll test it on my end and try to see what's going on. 

    As for private models, that's a good point. I could see why someone would not want to have a bunch of public exercises if they use their account like a portfolio. We'll definitely take that into consideration as we move forward with the feature. 

  • Liviu Marian Sopon(akiraokihu) replied

    Thanks! I retried submitting just as you posted, and it worked. Maybe it just takes a little while for Sketchfab / CG Cookie to update and see the model. I'm not a back-end person, so I'm not sure how this works, but it might just be that I need to wait 10-20 minutes after I published the model to have CG Cookie see it.

    Thanks for the help! Oh, and thanks for the awesome tutorials. Modelling a face had always been a daunting task for me.

  • joshbailey replied

    I am dealing with this at the moment, will wait a bit more and try again. Thanks


    Edit: I can now see myself show up after 5 minutes

  • Jonathan Lampel replied

    Interesting. If you're experiencing a bug, please let our web team know at support@cgcookie.com or by using the chat in the bottom right of the site!

  • Ang Deaver(shegeek) replied

    I have been waiting for an hour and still can't connect it to CGCookie, however, mine is a brand new account.

  • Jonathan Lampel replied

    shegeek Could you try typing your username in all lowercase and without spaces? If that doesn't help, please let me know what your Sketchfab username is and I can try to figure out what's going on. 

  • Ang Deaver(shegeek) replied

    They gave me the name 

    Ang.Deaver

    with the dot in-between. I have tried with and without dot and lower and uppercase and I am having no luck.

  • Ang Deaver(shegeek) replied

    I figured it out. My Username is different than my viewed name.