Help Desk Updated!
Apr 18th 2014
I am excited to share that we've just finished migrating to a new Help Desk backed by Help Scout, which I think you are really going to enjoy. Well as much as you can with help desk software. ;)
We decided to move to HelpScout after realizing we may be over complicating our support process with user logins, accounts that are not linked to CGC and such. With this new help desk there are no accounts to log into, just send us an e-mail
Don't worry though, behind the scenes your e-mail is given just as much care and attention as before, if not even more. With this new system we are also able to bring on additional crew members to help out.
Just send us an e-mail to support@cgcookie.com, simple as that!